FAQ Group: Email FAQ

Emails related questions for partner

How to setup Gmail fetching ?

 Do kindly refer to the below link on how to setup Gmail fetching on your Google account.https://support.google.com/mail/answer/21289?hl=en&co=GENIE.Platform%3DDesktop 

What is the Email configuration on GoCloudEasy

IMAP Incoming Server:[mail.domainname.com]Username:[full email address]Password:[email address password]SSL: YESPort: 993Outgoing server: [mail.domainname.com]Username:[email address]Password:[email address password]SSL: YESPort: 465Outgoing Authentication : On  POPIncoming Server: [mail.domainname.com]Username:[full email address]Password:[email address password]SSL: YESPort: 995Outgoing server: [mail.domainname.com]Username:[email address]Password:[email address password]SSL: YESPort: 465Outgoing Authentication : On

Why am i unable to receive emails

 If the emails are residing with GCE. Do kindly check and ensure that the Email routing in the cPanel (GCE) is set to Local Mail Exchanger. If the issue persists, do drop us an email via support@gocloudeasy.com with the following details so that we can further assist. 1) Sender email address2) Recipient email address3) Approximate …

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